Paver Driveway in Crownsville

We are so pleased with our newly paved driveway.  It looks better than we expected.  It was a pleasure working with Mark, the owner and his construction team.  Everyone was extremely professional and accessible.  They addressed all of our questions and concerns.  Even a representative from Cambridge provided helpful information and lent us his pattern book.

The workmen on our driveway were like a well oiled machine.  They arrived before 8 AM every day and left after 6 PM  in the evening.  There was no wasted effort.  Everyone knew what needed to be done and they worked extremely well together.  Even the demolition was neat and organized.  The pavers were cut with extreme precision.  You could tell that these men took pride in their work.  They even provided landscaping around the sides of the driveway, laying top soil and river rocks.  Along part of the driveway edge, they built a small garden area, surrounded by chapel stones.  The men were also talented masons, and finished a retaining wall they built with some leftover stone veneers we had left over from the previous homeowner.

Throughout their very heavy labor, the men were all very pleasant.  It was obvious that they enjoyed their work and took it very seriously.  They understood what a serious investment this was for us and they made sure we were happy with the results.

We are looking forward to more projects with Life Time Pavers.  They really have mastered exceptional customer service.

David & Jeanine Lissauer

Angie's List Super Service Award 2013

Life Time Pavers Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Life Time Pavers has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“Only about 5 percent of the companies Life Time Pavers competes with in Baltimore are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie's List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie's List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie's List complaint resolution service.

A Customer Review

We were looking to build a deck with Gazebo and integrated patio under the deck and on the side that included a fireplace patio area with steps and retaining walls.  We did not know who to start with first, the deck company or patio company.  We called the patio company first, and the owner Mark promptly replied to schedule an appointment.  When Mark arrived we shared with him our vision for the deck to run the length of our house and to have a corner gazebo coming off the end of the deck.  We told him we wanted to use the space under the deck as patio space, and that we wanted a patio landing on the side of the deck near the driveway that included a bigger patio area with an outdoor fireplace.  Due to grading, several retaining walls were required near our driveway and along a portion of the house.  Mark took our ideas and created a conceptual design for the patio and what the deck might look like.  We loved his design so much that we used it to talk with the deck contractors to get quotes.  Each of the deck contractors asked who did the design and stated how great it looked.  We ended up choosing our deck contractor and went with Mark for the patio.  The longest part of the process was the deck contractor.  It took them three months to get the deck and gazebo built before Mark could get his crew in to do the stonework.  Mark had two crews working with a total of eight workers on some days.  I could not believe how hard they worked.  They completed the job in 10 days.  They arrived at sunrise and left after dark each day.  The only time they stopped was for lunch.  The quality of their work is outstanding.  Everyone who sees the patio is completely impressed with it.  Mark was in constant contact with me before and during the process.  His crew was friendly and very professional.  I would use Lifetime Pavers again without hesitation. 

Resident
Davidsonville, MD 

Reference: Homeowner, Laurel, MD

Thank you for the outstanding work and design.  Everything exceded our expectations and we couldn't be more pleased.  Your workers were professional and attended to every detail.  Please extend our gratitude to them.  We will enjoy your creation for years to come! 


Darcy (Laurel, MD)

Feedback from Pasadena

Mark, your repair crew arrived Monday and had the job of repairing the wall well on its way, I must say I was very surprised and pleased that they were there. Tony introduced himself and his helper to me and said they would have the repair completed today or the latest early tomorrow. They worked very steady and completed the job by the day’s end and it the wall was again level.

Mark, thanks again for your prompt response to our problem. The crew did a good job and I would recommend you to anyone who is in the market for some stone work.

Thanks again

Kind Regards

George

Reference from Bowie, MD

 We are very pleased and we need to have several cards for our friends.  They have already asked about your work and I told them the workers were wonderful, knowledgeable, efficient and most polite and professional.  What a good company you have!!  We are glad we selected your company.

Sincerely,

Margaret and Dennis

Reference Email (Ellicott City, MD)

Mark,

Thanks for another job very well done.  Please pass on our “thanks” to the crew.

If you ever need a reference for a potential customer feel free to use our name.

Thanks again.

Jamie and Julie

Reference Letter from Gambrills, MD.

Hi Mark,

 

I am so pleased with the front walkway, steps and garden wall installed By Life Time Pavers. At the initial consultation, you listened and made suggestions. The computerized design of the Planview and Perspective Views were excellent, but the finished project is even better. I arrived home on the day you were scheduled to start to find the project nearly complete. Your crew made sure that everything was cleaned up at the end of the day, and the project was completed the following day. As a returning customer, I am glad that I contacted you for this project.

 

I sent the final payment to the PO box address today.

 

Thanks again.

Terri

Patio Project: Derwood, MD

Thanks again, Mark. We love our new patio/walkway...it is fabulous! The men you have working for you are real keepers...hard working, polite, competent...really listen to the customer's wishes and incorporate their technical skills to make it happen! We will be giving your business info out to many of our friends and neighbors for quite some time.
Dawn

Reference Letter from Glen Burnie, MD

Reference Letter from Bel Air, MD

Customer Comments

If I could give this company an A++ I would. The response to my inqiry was immediate. The project manager, Mark Young, was easy to work with, thoughtful of my budget and gave helpful suggestions. He kept in touch with me to keep me informed of various time and delivery schedules and was very pleasant. The job was started on time. His workers were early, friendly, worked hard throughout and finished the job early. The job itself was even more beautiful than I had imaged in my head and I get a sense of pride every time I see it or walk on it. This company is the one to hire!
Accokeek, MD

Customer Reviews from Service Magic

Great customer service: responded to my inquiry immediately, Mark Young showed up on time to measure and offer design ideas, followed through on final design within a day of signing contract and the work was scheduled to begin in short order, the supplies were delivered on time and the work began on the day/time scheduled. The crew who installed the patio showed up at 7:15 AM and took their time laying out the design and they then got to work and didn't stop until it was done by late afternoon. My patio looks outstanding. Overall, this company and the crew get top rating from me. Offered me a great price compared to industry standards."

"My patio looks great! I was impressed with the fact the workers swept away all of the gravel they didn't use that was on the road in front of my home. It was as if nothing was ever there. They also showed up a day early for the job, quite impressive. I have recommended them to my neighbors."
"Life Time Improvements did a terrific job on my patio. Just as important, their communication with me and quick response to my questions is noteworthy as most contractors are not that attentive. Would definitely use them again." We found that Life Time Improvements did a very good job with our project. They were able to complete the job quickly after starting by working very hard and doing a fantastic job. They are sure to earn future business with our neighbors. We were very pleased with the job that Life Time Improvements did. We highly recommend them."

"I was extremely pleased and would highly recoomend this company to anyone. Several neighbors have already inquired about jobs they would like done."

Happy Customer in Pasadena

"Life Time Pavers Company was extremely professional from the moment my husband and I asked for an estimate.  When we decided to choose them as our installers, we couldn't have dreamed that they would be as amazing as they were.  We get compliments all of the time from our neighbors and friends that stop by and enjoy time on our two new patios. Thank you for making our outdoor experiences at our home that much greater."  - Sarah and Jeremy

A Nice Comment

Excellent!

Anytime Mark. We have people over frequently and they tend to comment on the paving work often (both the front porch/walkway/retaining wall and the back yard patio). It's easy for us to 'brag' about you guys as you've been a great company to work with. Having working with several contractors, I really appreciate the relationship we have as some others are difficult to work with. So, in any case, like I said....it's easy for us to recommend you to those who are interested.

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Phil Carino

Another Happy Customer

Your team did a great job with the patio project today; they were both courteous and professional. I’ve already had several neighbors stop by with compliments.

Cheers,

Dave

Project in Woodstock, MD

Hi Mark,

Thanks for checking in. The patio is finished and it is absolutely beautiful!! Your guys came right on time and did an amazing job. We've already had lots of neighbors stopping by so let's hope this will result in additional business for you. Give me a call later on my cell xxx-xxx-xxxx and I'll give you a credit card number. Thanks again for your help with this project!

Kathy

Criscimagna Residence

Reference Letter

March 11^th, 2010

LIFE TIME IMPROVEMENTS INC

2408 POWDERHORN WAY

GAMBRILLS, MD 21054 Dear Mark, We wanted to thank you for the work just completed for us. The work looks great and the crew was excellent. This letter doesn’t do justice to the work that was completed. Please give our thanks to Hugo and his guys. The amount of work they accomplished in 2 days was amazing. The guys have a gift and are very good at what they do. We will be very comfortable recommending Lifetime Pavers to anyone getting work done. We are already thinking about what we are going to do next. Please feel free to use us as a reference. Best Regards, Tiffany & Michael

Fairchild Reference Letter